We're so sorry for hearing it!
We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with BeaBos. We pride ourselves on our product and the high quality standards we maintain. We would like to make things right. If you give us a chance, we intend to make this right and hope you will allow us to email you to discuss the situation. Please contact us via firstname.lastname@example.org to discuss what occurred and how we might make it up to you.